Volunteer Management Software for Local Government

Offero was designed for you.

Offero was designed by volunteer coordinators in local government, for volunteer coordinators in local government. Your all-in-one solution to volunteer and participant management, Offero unites all of your departments in one place for cohesive management of your city-wide or county-wide volunteer program. Our innovative features save you time and energy, so that you can spend more time with the people—not the paperwork. We've successfully implemented Offero for local government customers of all sizes and scopes including:

Cities

Citywide programs, Parks and Open Lands, Senior Centers, Rec Centers, Naturalist Programs, Utilities, Public Works, Museums, Libraries

Counties

Open Spaces, Natural Areas, Open Lands and Trails, Natural Resources, Forest Preserves

“Offero is the first software of it's kind that allows you to manage all aspects of BOTH public participation AND volunteer scheduling. The system has so much functionality and scalability that you can customize as you go. You don't need to be a software engineer to use it! I feel like this has raised our customer service to a level that all our customers deserve.”

Sue Schafer

Citywide Volunteer Services Program Manager at the City of Fort Collins

The features you'll love.

Offero is cloud-based and works beautifully on any internet connected device. It is easy to learn and navigate by users of all ages and technology experience levels. The only system you'll need to manage your volunteers and activities, Offero unifies your program's scheduling, activities and events, communication, onboarding and training, engagement, reporting, and database across multiple departments and divisions. Here are just a few favorite features of our city and county customers:

Unlimited users and sites

There is no cap to the number of volunteers, participants, administrators, sites, departments, events, shifts, or activities you can have with Offero.

Event and participant management

Manage every aspect of your events and participation in the same place you manage your volunteers and activities.

Self-reported site visits

Volunteers complete self-scheduled visits and submit a staff-configurable report to record hours, impact-related measures, and maintenance requests.

Tiered levels of access

Offero is highly configurable allowing the setup of complex organizations by department, division, site, or tier and offers varying levels of admin access.

Robust admin dashboard

Your admin dashboard is completely configurable and displays the key information you need to see right when you log in.

Automated reminders

Volunteers receive automated shift reminders via email or text, and are automatically sent feedback requests after completed shifts.

Impact tracking

Customize the impact-related measures (e.g. trees planted) that you want to monitor and Offero will keep track of these for you by volunteer, site, etc.

Integrated background screenings

We partner with Verified Volunteers for compliant, easy, and accurate background checks.

Unlimited annual support

There is no cap to the amount of support you can receive from our team of experts. You can reach us via phone, email, or support request.

Volunteer portal

Volunteers manage their profile, preferences, schedule, and more in a portal custom-branded to your organization. They can also view their upcoming activities, announcements, and recommended activities in the portal.

LEARN MORE

Discover the secret to volunteer management success

Learn how a Malcolm Baldrige Award-winning organization in Colorado flawlessly executes their city-wide volunteer program with Offero.

Learn more

The architecture you need.

You deserve a volunteer management software that is secure, reliable, and accessible. With Offero, leave the technical stuff to us while you do what you do best. There is no expensive hardware to install and no involvement from your IT team is needed (they'll thank you for that!).

Rock-solid security

Offero is hosted on the Microsoft Azure platform, ensuring world-class security. Network access to data center servers is protected using firewalls, user credentials, and digital certificate authentication.

No IT resources needed

We handle the technical stuff so that you don't have to. Since Offero operates in the cloud, there is no need for your team to maintain hardware or software.

Data encryption

All data is encrypted when transmitted electronically. Data transfers between the servers and client devices are encrypted using the latest supported TLS specification.

Cloud-based and available anywhere

Offero is cloud-based, mobile-responsive, and operates on any internet connected device. All major browsers are supported.

Maximum reliability

Offero is hosted on Microsoft Azure and configured with redundant components in two geographically separate data centers for maximum uptime (>99.99%) and security. Data center access is strictly limited and controlled by professional security staff.

Unlimited annual support

We are the biggest advocates for your success. With Offero, you benefit from unlimited annual support and can reach us via phone, email, or help request.

LEARN MORE

Local Government

SPEND LESS TIME ON ADMIN TASKS AND PAPERWORK

INCREASE YOUR RETURN ON VOLUNTEER INVESTMENT (ROVI)

MAXIMIZE VOLUNTEER AND PARTICIPANT ENGAGEMENT

Offero was designed for you.

Sue Schafer

The features you'll love.

Discover the secret to volunteer management success

The architecture you need.

Local Government

SPEND LESS TIME ON ADMIN TASKS AND PAPERWORK

INCREASE YOUR RETURN ON VOLUNTEER INVESTMENT (ROVI)

MAXIMIZE VOLUNTEER AND PARTICIPANT ENGAGEMENT

Offero was designed for you.

Sue Schafer

The features you'll love.

Discover the secret to volunteer management success

The architecture you need.

Carve the Path to a Stronger Community with our Free Citywide Volunteer Engagement Guide